Repair · Austin metro

Fix it, or don't. We'll tell you which.

We repair washers and dryers in your home. We also sell sets, so if yours isn't worth fixing we'll say so and put $25 of your visit fee toward a replacement.

★★★★★4.9from 469 reviews
$89diagnostic visit
credited toward the repair
  • Same-week, often same-day, across the Austin metro
  • Quote before we touch anything. No surprise parts bills
  • 90-day guarantee on parts and labor
  • Not worth fixing? $25 goes toward any set on our floor

What's it doing?

Tap the closest one. We'll tell you the usual cause, what it tends to cost, and whether it's worth fixing.

How it works

1Text a video

Thirty seconds of the machine doing the thing. A person replies, usually within the hour.

2We book a visit

Two-hour window. $89, paid after the visit, never before.

3Quote on the spot

Exact price for parts and labor before any work starts. Yes or no, your call.

4Fixed, or credited

Most repairs finish that visit. If we say don't fix it, $25 comes off any set.

When we'll tell you to replace it

A repair shop wants to repair. A store wants to sell. We do both, so the only thing that matters to us is which one leaves you better off. Our rule: if the fix costs more than half of a comparable set from our floor, or the machine is past twelve years, we say replace.

2014 top-load washer, bad transmission~$340 to fix
Comparable rebuilt set on our floor$625
Your diagnostic, credited−$25
What we'd tell youReplace it

Common fixes and what they run

Parts and labor, after the diagnostic is credited. Real quote comes at the visit.

Dryer heating elementRuns but no heat$140–190
Washer drain pumpWon't drain, humming$150–210
Lid switch or door latchWon't start or spin$90–130
Dryer belt and rollersSqueal, thump, drum won't turn$120–170
Water inlet valveSlow fill or leaking at the back$130–180
Control boardDead panel, random errors$220–350

Dryer vent cleaning

A packed vent is the usual reason a dryer runs but won't heat, and it's the one thing we can't judge from a video. One flat price for the whole run, and you see what came out.

Text to book vent cleaning
$149dryer vent cleaning
flat price, whole run
  • Clean the full run, from the machine to the outside hood
  • Check the exterior flap opens the way it should
  • Inspect the transition hose, and swap foil duct for rigid if it needs it
  • Send you before-and-after photos of what came out

Repair questions

Anything else, text 512-761-6603.

What brands do you work on?

Whirlpool, Maytag, Amana, Kenmore, GE, Roper, Speed Queen, Samsung and LG top-loads. Front-load Samsung and LG we'll look at by video first, since some of those aren't worth opening.

Do I pay the $89 if you say replace it?

Yes, the visit still happens. But $25 of it comes straight off any set on our floor, delivered the same way as every other order.

Can I bring it to the shop instead?

Yes, and the diagnostic is $49 in the shop. Text first so we're there and there's room on the bench.

What does the 90 days cover?

The part we replaced and the labor to replace it. If the same problem comes back, we come back.

Do you repair sets you didn't sell?

That's most of what this page is for. Sets we sold and installed are covered by the 1-year guarantee instead, so text us and we'll check.