FAQs
Longhorn Washer & Dryer · Hutto, TX
Frequently Asked Questions
Refurbished washer and dryer sets, delivered the same day when you order by 8:30 am, with a free 1-year guarantee when we install. Can't find your answer? Just text us at 512-761-6603.
Delivery
Yes. Order by 8:30 am and we deliver the same day in Austin, Round Rock, Cedar Park, Georgetown, Pflugerville, and Hutto. Order after 8:30 am and we'll book the next open delivery window. No deposit is required for same-day deliveries.
We deliver free within 20 miles of our Hutto shop. That covers Austin, Round Rock, Cedar Park, Georgetown, Pflugerville, and Hutto. Past 20 miles we still deliver for a flat fee by distance (see the next question). Outside our range? Text us for a custom quote, no obligation.
Delivery is free within 20 miles of our Hutto shop, curbside or into your garage. Beyond that it's a flat fee by distance: 20–25 miles $25, 25–40 miles free (limited time), 40–60 miles $100, and a custom quote past 60. Text us your ZIP code for an exact number.
Free delivery brings your units to your driveway (curbside) or into your garage. If you'd like us to bring them inside and fully hook them up, add professional installation. See the Installation section below.
Guarantee
Yes. Every set we install comes with the free Longhorn Year-One Guarantee. If your washer or dryer stops working from normal household use in the first year, our own technician comes out and fixes it at no charge. It's included with our $150 professional installation and starts on your delivery date.
Front-load washers and sets that include a front-load washer are covered for 60 days. Everything else is covered for a full year.What's not covered: units you pick up or install yourself (or have someone else install), cosmetic wear, damage from misuse, overloading, or an improper hookup, and gas connections, which we don't do.
Front-load washers and sets that include a front-load washer are covered for 60 days. Everything else is covered for a full year.What's not covered: units you pick up or install yourself (or have someone else install), cosmetic wear, damage from misuse, overloading, or an improper hookup, and gas connections, which we don't do.
Text us at 512-761-6603 and we'll send a tech. If the machine is faulty, we fix it or swap it at no charge. If the machine checks out fine and the problem is on the home side (for example low water pressure or an overloaded drum), there's an $85 service fee.
When our team hooks it up, we know the water lines, drain, and power are right. That's what lets us promise a year of free repairs. If someone else installs it, we can't tell whether a problem comes from the machine or the hookup.
All sales are final, so we don't do refunds. Instead we stand behind the machine: installed sets get free repairs under the Year-One Guarantee, and a unit that's faulty on arrival gets fixed or swapped. Please look your unit over at delivery and text us right away if anything looks off.
Installation
Yes. Full installation is $150 and includes the free Year-One Guarantee. We bring the units inside and hook up everything: hot and cold water hoses, drain hose, and electric power cord. We don't connect gas.
📋 Mention it when you reach out so we bring the right parts.
📋 Mention it when you reach out so we bring the right parts.
Yes. We haul off your old washer or dryer for $50 per machine when we drop off the new ones.
📋 Let us know ahead of time so we plan for it.
📋 Let us know ahead of time so we plan for it.
Please have pets secured and a clear, safe path to your laundry area. Our team is trained to leave any job where they feel unsafe or are treated abusively, and that may result in cancelled service. Full details are in our Respectful Service Policy.
Price & Payment
Most refurbished sets run about $650 to $800, and single washers or dryers start around $350. That's roughly half the price of a new set. Every machine is different, so check current inventory for today's prices.
We accept Venmo, Zelle, cash, and card. Venmo, Zelle, and cash are preferred. Payment is due at delivery.
At delivery. If your delivery isn't same-day, we'll ask for a deposit to hold your units. The deposit goes toward your total; it's not an extra charge.
About Us
Yes. Every unit is refurbished, cleaned, and tested in our Hutto shop before it leaves. We only deliver machines we're confident in.
We lay it all out on one page. See exactly what you get — and what you don't →
Yes. Our shop is at 3333 Co Rd 119, Hutto, TX 78634. Text us first at 512-761-6603 and we'll set up a time for you to see and test the machines.
We're rated 4.8 on Google and 4.9 on Facebook, with 469+ reviews between them.
Sí. Hablamos español. Llame o mande texto al 512-761-6603.
Pick a set from our current inventory, order online or text us, and we'll set up delivery. See the Get Started page for the full step-by-step.
Still Have Questions?
We're real people and we answer fast. Just send us a text.
Longhorn Washer & Dryer · 3333 Co Rd 119, Hutto, TX 78634 · 512-761-6603
